SameSkySupport
Tell us what happened and what you were trying to do. We can help with invites, shared moments, widgets, subscriptions, privacy and account access.
Email SameSky
Include your device model, iOS version and a short description of the problem if you can. Please do not include invite codes, passwords, or private photos in the first message.
Common questions
How do I connect with someone?
Create a private invite in SameSky and send its link or code to one person. It expires after seven days and can be used once. You can cancel it before they join.
What if something has not arrived?
Keep SameSky installed and open it with a connection. Pending moments retry; if something still does not appear, tell us what you sent and approximately when. Avoid resending repeatedly until you know the original failed.
How do I manage Premium?
Use Restore purchases in Your Space. Monthly or yearly billing is managed in Apple subscriptions. Either person’s valid purchase can unlock the current shared space.
How do I leave or delete my account?
Open Your Space in the app for Unpair and Delete my account. The other person keeps the shared history if you leave. Contact us if you need help or want to discuss a particular item.
Privacy or safety concern?
Email sameskyapp@pm.me and put “privacy” or “safety” in the subject. If someone is in immediate danger, contact local emergency services. You can stop sharing by unpairing in Your Space. Read the Privacy Policy for your data choices.